Firestone Technical Resources

"Personal service for your impersonal technology."

Brian Wright

President and CEO of Firestone Technical Resources, Inc. and primary blog contributor for technical solutions to computer problems.

His posts typically reflect real situations that required real solutions. Many of these solutions are compiled from several other blogs or just personal experience and put into a easy to follow process.
1 minute reading time (178 words)

Windows 7 AddDLLDirectory Error

After reinstalling Windows 7 and then tried to install the network driver for the computer the driver installation application displayed the following error "The procedure entry point AddDLLDirectory could not be located in the dynamic link library KERNEL32.dll."

This error occurred because the driver installation was newer than the unpatched Windows 7 OS and required an updated AddDLLDirectory module that didn't exist. The solution is to do the following.

1. Turn off the Microsoft Windows Updates

2. Download and install the Microsoft KB3020369

3. Reboot the computer

4. Download and install the Microsoft KB3172605

5. Reboot the computer

6. Install the original failed driver that brought you here in the first place.

Note that it is important to reboot after each of the update as well as turning of the Microsoft Windows Update before getting started. Failure to do this will result in the updates not installing.

We hope that this information is helpful. Please let us know how this has helped you or if you have additional questions. As always Firestone Technical Resources, Inc. is here to help with your computer support issues - "Providing personal service for your impersonal technology."

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