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Many of the new Dell professional displays don't have the audio feature but when connected to a computer using the HDMI cable the computer will attempt to default the audio playback through the HDMI connection anyway. This is why you may not have audio on your computer, even if you have built-in audio on your laptop or desktop computer.

To resolve this issue you will need to change your default audio device to one that does have audio functionality. Here are some steps that might help.

We seem to have a great need for training our clients on removing garbageware or other unwanted applications. So in order to provide that training and have it as a future reference for when they forget how they performed the task at a previous time, we are making this How To training public for reference.

This process, although written with Windows 7 in mind, will basically work as well with the other versions of Windows with some minor changes.

If your computer updated in January 2019 with updates KB4481480, KB4480970 and KB890830 then your remote access to file shares on other systems may be restricted. When attempting to connect you may get one of the following error: An authentication error has occurred.The Local Security Authority cannot be contactedRemote computer xxx.xxx.xx.xxx...

With many computers needing to be upgraded from Windows 7 to Windows 10, the need for clear consistent instructions are needed. The instructions listed are for Dell computers but could be easily adapted for other makes. Install Windows 10 from Dell Recovery DVD  Download the Dell Windows 10 Recovery ISO image for your system at this Dell ...

Older versions of Windows 10 have issues with connecting to a L2TP or IPsec VPN connection. If you are unable to update your computer to the latest version 1909 or later, you may want to try this registry fix. To add a necessary registry setting:1. Press the Windows Key and R at the same time to bring up the Run box.2. Type in: regedit and click OK...

On occasions a client's network is missing the server or one or more workstations when browsing the network. Typically this is noticed when our tech company takes over support from another MSP. This is frustrating to both an IT tech that is not familiar enough with the environment and the end users that may need to access the server directly. The l...

Occasionally we get a computer that needs a reinstallation, but they don't have the original media because they didn't create it before the computer crashed. If you have a computer with pre-installed Windows 7 or Vista, most likely you’ll notice the manufacturer’s support information when you look in the system properties window. However once the computer has been restored to working condition with OEM media, there is no logo. We often want to change the OEM logo in the computer properties dialog box so that it reflects the original installation and makes the customer feel like they got there computer back just like they bought it.

How to Customize the OEM Logo

After updating Windows 10 22H2, the Dell Thunderbolt Dock WD22TB4 stopped displaying video on any ports once Windows 10 loads. Video works fine in the BIOS, Diagnostics, and the initial loading of Windows 10 but then stops once Windows 10 loads to the login screen. This issue has been experienced at multiple locations and you are likely here to fig...

After installing Microsoft Windows 10 upgrade on a Dell Inspiron One 2320 All-in-one, which formerly had Windows 7 Home installed, the system booted for the first time with several colors that would cycle through on the screen (red, green, blue, white, black). There continued to be disk activity but there was no way to break out of the color c...