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Firestone Technical Resources was started to provide old fashion customer service to the Firestone, Colorado area. We want to help you with whatever situation your are facing: computer running slow, got a virus, need to upgrade that old server, or just need some training. We are patient with our customers and will work with them at their level of expertise.

What is "Old Fashion" support?
Many years ago people would shop at their local store because the store owner lived and operated his business in his own town. This allowed people to cultivate personal relationships with the store owner. The store owner understood his community and his customers allowing him to provide more caring and personal service - not just the common corporate bottom line. Firestone Technical Resources mission is to provide this same type of support to its customers.

How Can We Help?
Learn more about some of our many services by browsing our web site:

Service Level
We do our best to provide timing service to all of our clients, however the needs of our clients vary greatly depending on the situation. We want to be sensitive to those needs and so we provide our services in order of priority base on the following:

  1. Business - System Failures
  2. Business - Data Recovery
  3. Business - General Support Issues
  4. Consumer - System Failures
  5. Consumer - Data Recovery
  6. Consumer - General Support Issues

You may notice that our business clients are given precedence over our consumer clients. We do this because our business client needs are often more time sensitive and have a larger financial impact. Our business clients also pay a premium for their services and at an hourly rate.

We consider our consumer client business as charity work because we provide high end business class technical support at a flat rate which results in little or no profit to us. We know that many of our consumer clients have the option to use large box store support services, but they also pay a premium for inexperienced service and poor results.

We work hard for all our clients, "providing personal service for your impersonal technology!"

Contracted Client Support

Call-center: (303) 325-3991
Email: custserv@firestonetechresources.com

 

Providing Personal Service for Your Impersonal Technology!

Latest Updates

  • 1-15-2020
    FTR expands support services to Colorado Springs.
  • 08-01-2019
    FTR announces time to move to Windows 10 before Windows 7 end of life.
  • 04-01-2019
    FTR parnters with Insight Connections Group and 8x8 for VoIP deployments.
  • 03-01-2019
    Government claims against Kaspersky found to be discreditted.
  • 11-01-2018
    FTR partners with Espire Dental to provide onsite IT services.
  • 06-01-2018
    FTR begins moving clients to Microsoft Office 365.

Are you in need of computer repair?

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Locations Serviced:

Firestone

Frederick

Dacono

Longmont

Fort Lupton

Erie

Mead

Berthod

Loveland

Windsor

Brighton

Denver

Boulder

Thornton

Westminster

Aurora

Arvada

Parker

Highland Ranch

Centenial

 

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